About us

Our Mission

Southcoast Stairlifts which is part of Only Lifts Limited aspire to provide quality products based on careful assessment followed by consistent and high standards of installation, aftercare and safety. We do not shy away from a challenge and pride ourselves on problem solving and innovating solutions.

It’s this approach and our dedication to getting to know you and your needs that make us a trusted supplier to individuals and businesses alike all over the South East of England.

Our Reputation

Our reputation as a lift supplier is built on trust, credibility and quality service. We’re endorsed by Which? as a trusted trader, and we are active members of the British Healthcare Trades Association (BHTA).

We don’t just build our reputation on the initial service we provide to our customers. While we take pride in offering a personal touch that large companies can’t match, our commitment to you doesn’t stop once your new lift is installed. We also provide an unparalleled aftercare service. If you ever need support for your lift, you can call us 24/7 and speak to an engineer.

You can count on us to be there for you every step of the way, whether you’re in the process of getting a stairlift installed or just considering one and still doing your research. Our commitment to providing exceptional customer service extends well beyond the point of purchase. If you need maintenance, advice, or your lift is approaching the end of its lifespan, you can reach out to our 24/7 support line to speak with an engineer. Whenever possible, we refurbish and reinstall stairlifts to maximize usability and minimize waste. In addition, we offer refurbished models of some products to individuals on a tight budget because we believe that everyone deserves to experience the life-changing impact of a lift.

We are proud to be members of the Which? Trusted Trader scheme. The well-known and trusted Which? Brand, Which? do not give their endorsement without conducting annual checks to make sure we comply with their code and that we are fully insured. Likewise, we are members of The British Healthcare Trades Association and comply with their code of conduct which is endorsed by the Trading Standards Institute.  
 

Meet Your Trusted Assessor

Gary Tidman

Sales Director

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Gary has more than 35 years of expertise in the mobility sector, with a career that encompasses manufacturing, sales, and installations.

He is committed to identifying the latest technologies and consistently seeks out the most innovative products to provide customers with the most practical and reliable options. He possesses comprehensive expertise that spans from individual elements to custom designs for sophisticated clients, and he frequently partners with designers and craftsmen to discover the ideal solution.

Gary holds a Level-4 certification as a Trusted Assessor from the Disabled Living Foundation. This certifies that he is skilled in accurately evaluating potential customers and recommending the most suitable lift solutions for them.

Throughout his career, Gary has offered his expertise not only in the UK but also in France, Lithuania, Slovakia, Croatia, and Qatar. His dedication to enhancing disabled access has led to advisory roles with the Cyprus government and UK embassies, and he was honoured as the “Individual of the Year” by the British Healthcare Trades Association in 2014 due to excellent client feedback.